Here you will find the support services offered at RPTU as well as external services that support you in all important interdisciplinary issues during your studies. Good biopsychosocial health, methodological "tools" (e.g. learning techniques and skills) for studying and social networking are important building blocks for healthy and successful studies. To help you quickly find the right institution and the right contact person for your needs, we have compiled all the services on this overview page that support you either with individual advice or through events, information or services in your everyday student life or in mentally difficult situations.
We have structured the overview so that you can either search by topic or find out more about the range of services on offer using the profiles of the institutions below.
Contact persons
Diana Neben
Project Coordinator CampusPlus
Phone: + 49 (0) 631 205-3444
E-mail: diana.neben(at)rPTU.de
Sophia Storck
Project Coordinator CampusPlus
Location Landau
Phone: + 49 (0) 6341 280-37114
E-mail: sophia.storck(at)rptu.de
Leon Linsenmeier
Project employee CampusPlus
Phone: + 49 (0) 631 205-5774
E-mail: leon.linsenmeier(at)rptu.de
Dr. Dorit Günther
Research Assistant ZIDiS
Phone: +49 (0) 631 205-5283
The team of the Department of International Affairs supports the internationalization process at RPTU as a bridge builder between students, departments and external cooperation partners. The department promotes the international study and research programs, supports students during their stay abroad and looks after international students before, during and after their stay at RPTU.
Services offered
The General Students' Committee (AStA) represents the interests of all students at RPTU vis-à-vis the university and society. The students working in the AStA advise their fellow students on issues relating to their studies.
AStA Kaiserslautern campus
- Examination and study counseling: Individual counseling and information on examination inspection, hardship application, illness and oral supplementary examination
Office hours by appointment (by phone or e-mail pruefungsberatung(at)asta.uni-kl.de)
Further information: AStA Kaiserslautern
AStA Landau location
- News and university politics
- Information on departments
- Groups and projects
- Services: Help, lending, repairing, documents
- Information on: semester ticket, BAföG, job search, restructuring at RPTU
- Legal advice for students at RPTU (The AStA offers free initial legal advice. Registration: Department of Social Affairs, Equality and Queer at soziales.support(at)asta-landau.de. Advice is available on the following areas of law: family law, social law and general civil law, tenancy law. The legal area of university and examination law is not covered by the legal advice of the AStA, please contact the Studierendenwerk Vorderpfalz ).
Further information: AStA Landau
All students in a department form a student council in accordance with the statutes of the student body. The student council (FSR) is the representative body of a student council. At least one plenary meeting (VV) of the student council takes place every semester.
While the AStA is responsible for all students, the individual student councils (consisting of students) in the respective departments are the contact points for subject-related matters.
Services offered
- Individual advice
- Questions about studying
- Problems with lecturers
- Questions about examination regulations
Consultation hours by appointment (by phone or e-mail)
Further information: AStA website with an overview of the student councils in Kaiserslautern
The student advisory services of the departments and individual institutions will answer specific questions about the content and organization of the degree programmes on offer.
RPTU campuses Kaiserslautern and Landau: In your studies (overview of services and advisory offers), Student Advisory Service
The Equal Opportunities, Diversity and Family Office at RPTU and the Central Equal Opportunities Officer are contact persons for all members of the university. They are constantly working to promote equality, diversity and equal opportunities and oppose all forms of discrimination or sexualized violence.
Kaiserslautern location
- Mentoring project
- Individual advice and information
Further information: Website Office for Equality, Diversity and Family in Kaiserslautern
Landau location
- Personal advice and information services
- Advice on professional and career planning: KARLA Career Center
Further information: Website Office for Equality, Diversity and Family in Landau
The university chaplaincy within the Protestant and Catholic university community offers all students - regardless of nationality and religion - guidance and support in all matters of life.
Individual counseling
- Pastoral care
- Psychological counseling
- Counseling for foreigners
- Information about scholarships
Events and events
- Seminars and theme evenings
- Excursions and trips
- Church services and devotions
- Community activities
Dates by arrangement (by telephone or e-mail), contact persons can be found on the respective website.
Further information:
The Competence Center for Studies and Careers (KSB) is a central institution at RPTU in Landau. It offers students of all degree programmes interdisciplinary courses to help them make a successful transition from school or work to university and from an undergraduate degree program to a Master's program or a career. Particular attention is paid to promoting students' self-competence and strengthening their willingness to engage in lifelong learning. The Competence Center for Studies and Careers is also responsible for the interdisciplinary profile area in the two-subject Bachelor's degree programmes at Landau.
Offers
- Orientation days at RPTU in Landau
- Key competence courses (study-related key competence courses, career and career-related key competence courses)
- Offers for two-subject Bachelor's programs
- Offers in case of study doubts(self-coaching tool, counseling services at the Landau campus, e.g. by certified student first aiders for mental health / Mental Health First Aid)
- Offers for career and job choice
- Focus on rhetoric (through public events, such as the Rhetoric Battle or the Rhetoric Salon, students can receive practical impulses on the topic of rhetoric).
- Orientation program RPTUzero
Further information: Website of the KSB
At RPTU, some students in the student councils as well as staff with student contact are trained as Mental Health First Aiders. They can support you in mentally challenging situations and serve as a first low-threshold point of contact if you are in a mentally difficult situation.
They will treat your situation confidentially and help you to seek professional help so that your situation improves.
On this page you will find the relevant contact persons in the student councils in Kaiserslautern and Landau: MHFA at RPTU
The Student Service Center (SSC) is the point of contact for students at RPTU in Landau for all questions relating to studying and the university. The SSC can be used to find suitable contact persons, issue and collect student ID cards and hand in final theses.
Further information: StudentServiceCenter Landau
SSC Landau
Marie-Curie-Straße 5 a
Neues Messegelände
76829 Landau
Tel.: 06341 - 280 37340
E-Mail: ssc [at]uni-landau.de
Kaiserslautern location: The Student Service Center (SSC) offers a comprehensive range of advice and information about studying at RPTU.
Offers
- Information for first semester students
- Information about studying and campus
- Help with formalities (e.g. application, enrolment, change of degree course, re-registration, de-registration, leave of absence, advice on maternity and parental leave during studies)
- Service: Student ID "chip card"
- Student hotline: Advice on study-related matters: Mail or via online form
Further information: Website SSC
Student Service Center Kaiserslautern
Gottlieb-Daimler-Straße
Building 47, Room 109, first floor
67663 Kaiserslautern
Phone: +49 631 205 5252
Fax: +49 631 205 5040
E-mail: info(at)rPTU.de
Psychological Counseling Center
The Psychological Counseling Center of the Studierendenwerk Kaiserslautern offers students professional help in personal conflict and crisis situations as well as with study-related psychological problems.
Individual counseling for
- anxiety
- depressive moods
- identity crises, self-esteem doubts
- contact difficulties
- Learning and work disorders
- relationship problems
- psychosomatic complaints
Appointments by arrangement: Registration (by telephone or e-mail)
Further information: Website Psychological Counseling (Studierendenwerk Kaiserslautern)
Legal advice
If you have legal problems, students enrolled at Kaiserslautern universities can take advantage of the free legal advice provided by the Studierendenwerk.
Individual advice in the following areas
- General civil law
- labor law
- tenancy law
- Maintenance issues
- Legal issues of everyday life
Appointments by appointment (by telephone or e-mail). Important: Bring your student ID to the consultation.
Further information: Website Studierendenwerk Kaiserslautern
Further services offered by the Studierendenwerk Kaiserslautern
Individual advice on the following topics (Service section, Advice section)
- Semester ticket
- Job placement
- Financial matters
- Car rental
- Insurance (e.g. insurance cover for foreign students, theft insurance)
- Certification of certificates
- International Student Identity Card (ISIC Card)
- Individual advice for students with disabilities
- Information offer: Studying with a child (Our daycare center)
Appointments by appointment (by telephone or e-mail), contact persons can be found on the respective website.
Further information: Website Studierendenwerk Kaiserslautern
Psychological Counseling Center
The psychological counseling of the Studierendenwerk Vorderpfalz offers students at RPTU in Landau a contact point for problems during their studies as well as for personal life crises. Counseling is free of charge and not covered by health insurance. The counselors are bound to confidentiality.
Registration for counseling and further information: Psychological counseling Studierendenwerk Vorderpfalz
Further (counseling) services:
- Social counseling (e.g. studying with a child or questions about financing your studies)
- Food & drink (information on the menu in the canteen)
- Student housing
- Private room exchange
- Student jobs
- Studying with a child
- International Affairs
- Cultural/project funding
- Your career
Further information: Website Studierendenwerk Vorderpfalz
The University Library (UB ) offers electronic and printed media as well as study and meeting rooms at its various locations on campus (Kaiserslautern and Landau).
The website and UB staff provide information and advice on the services and offers of the UB. The focus is on advising and supporting users in their search for information and research in databases and on the Internet.
Selection of some offers
- E-mail information: "Ask us" online form
- Individual advice: Book a librarian
- Individual advice: Citavi question time
- Fit to Study event series: online seminars and self-study courses (e.g. researching scientific literature, evaluating and efficiently managing literature, standards, citation and plagiarism), library introductions can be booked by groups as required: online form)
Further information: Website of the University Library at RPTU
The Centre for Innovation and Digitalization in Studies and Teaching (ZIDiS) (formerly the Self-Study Centre) - under the direction of the Vice President for Teaching and Studies - supports students with various free offers to strengthen their interdisciplinary skills and to get to know and actively try out strategies and methods relating to self-learning and self-management (e.g. learning techniques, time management, (online) presentations, dealing with exam stress and exam anxiety, work-life-learn balance).
Offers
- Diemerstein self-learning days and other workshops to strengthen study-related skills
- Individual counseling: Coaching during studies for "acute" problems as well as preventive (mode: in presence or online; language: German, English)
- Individual counseling by student peer coaches in the online forum lern-BAR (available at any time)
- Further training "Introduction to peer coaching"
- Online offerings eDSL: self-study courses (available at any time, two of which are in English) and online seminars (scheduled)
- Coaching for early career researchers
Further information: Website ZIDiS
The Center for Teacher Training takes care of interdisciplinary matters for student teachers in Kaiserslautern and Landau. They not only offer information on the organization of studies and the regularities of teacher training, but also advise you on various problems.
You can also get further information on internships and the transition from studying to traineeship. Feel free to browse the website if you need information or contact persons for all aspects of teacher training at RPTU.
How do I find a psychotherapy place?
If you have decided to seek professional help in the form of psychotherapy, there are various ways to find a therapy place. Using the portal of the Rhineland-Palatinate Chamber of Psychotherapists (LPR), you can use a search mask to find psychotherapists in your chosen area who have a registered practice. A "Kassensitz" means that the respective therapist is allowed to bill the health insurance companies for psychotherapy, i.e. you do not have to pay for the therapy out of your own pocket. You can find more information about psychotherapy on the website of the Rhineland-Palatinate Association of Statutory Health Insurance Physicians. You can also search for doctors and psychotherapists here, where you will also find the relevant telephone consultation times and other information. Since the waiting times for a psychotherapy place can currently be very long (there are always exceptions!), it is worth calling several psychotherapists and having them put you on the waiting list. If you don't want to call the individual therapy practices individually, there is also the option of finding a psychotherapy place centrally via the 116117 patient service.
Calling alone can be a big hurdle, as you may not really know what to say or what you will be asked as soon as the other person picks up the phone. It is enough to briefly tell them your name and that you are looking for a place in therapy. If you are asked what the issue is, briefly outline your problem. It can be worth making a few brief notes before the phone call and thinking about what you want to say. This gives you a little more confidence. As a rule, however, the other person will only want to find out more about you and your issues during the initial conversation, so don't worry!
Not being able to reach anyone or being constantly put off can cause feelings of frustration and is certainly not helpful if you are already mentally at the end of your tether. It is therefore best to ask a friend or family member for support! You may also know someone who has already undergone psychotherapy and can ask them for help.
In cases of acute psychological crises, any hospital emergency room may also be used!
Contact points in Landau:
Clinic for Psychiatry, Psychosomatics and Psychotherapy
Weinstraße 100, 76889 Klingenmünster
Telephone: 06349 900-0
In an emergency: You can reach the adult psychiatry department in urgent cases day and night at: 06349 900-2020
Further information: Website Pfalzklinikum: Emergency
Social Psychiatric Service Südliche Weinstraße
The tasks of the Social Psychiatric Service and Psychiatry Coordination Office include counseling, crisis intervention and assistance for mentally ill persons and their caregivers for the city of Landau and the Südliche Weinstraße district.
Further information: Social Psychiatric Service, Psychiatry Coordination Office
Contact points in Kaiserslautern:
Clinic for Psychiatry, Psychosomatics and Psychotherapy
Albert-Schweitzer-Str. 64, 67655 Kaiserslautern
Telephone: 0631 53490
In an emergency: You can reach the adult psychiatry department in urgent cases day and night on: 06349 900-2020.
Further information: Website Pfalzklinikum: Emergency
Sozialpsychiatrischer Dienst (SpDi) Landkreis Kaiserslautern
The social psychiatric service supports those affected by mental crises or mental illness. The counselors help to clarify the situation and refer those seeking advice to treatment and facilitate access to everyday help. The social psychiatric service acts as an intermediary between citizens, the community, those affected and their environment.
Further information: Website SpDi
In a self-help group, you can talk to people who have the same or similar problems and you can give each other support, encouragement and comfort. As a rule, these are open groups, which means that new interested people can join at any time without any further preconditions.
Further information in Kaiserslautern: Self-help groups in the city and district of Kaiserslautern
Further information about the Landau location: KISS Pfalz - Selbsthilfe Rheinland-Pfalz