Immediate help and contact points

 

 

 

 

 

 

 

 

 

 

 

 

 

Immediate help and contact points

If you notice an acute mental crisis (e.g. suicidal tendencies, psychosis, panic attack) in another person or yourself and you need urgent help, do not hesitate to call the following numbers:

Medical on-call service:116 117

Telephone helpline: 0800 1110111 or 0800 1110222

Emergency number: 112

You can findmore informationhere

    Here you will find a selection of possible points of contact that you can turn to if you or someone you know would like to seek professional help. If you don't really know where to start, your family doctor is a good first port of call. Specialist staff can give you a good assessment and advice on how to proceed.

    Counseling centers

    How do I find a psychotherapy place?

    Sometimes a few counseling sessions may be enough to discuss why you are currently not feeling well psychologically and to clarify what you can do yourself. However, if you decide to seek psychotherapy, the following information may be helpful:

    If you have decided to seek professional help in the form of psychotherapy, there are various ways to get a therapy place. You can use the portal of the Rhineland-Palatinate Chamber of Psychotherapists (LPK RLP) to find psychotherapists with a registered office in your chosen area using a search mask. A "Kassensitz" means that the respective therapist is allowed to bill the health insurance companies for psychotherapy, i.e. you do not have to pay for the therapy out of your own pocket. You can find more information about psychotherapy on the website of the Rhineland-Palatinate Association of Statutory Health Insurance Physicians. You can also search for doctors and psychotherapists here, where you will also find the relevant telephone consultation times and other information. As the waiting times for a psychotherapy place can currently be very long (there are always exceptions!), it is worth calling several psychotherapists and having them put you on the waiting list. If you do not want to call the individual therapy practices individually, there is also the option of finding a psychotherapy place centrally via the 116117 patient service (unfortunately, there is still no guarantee of a therapy place here either).

    Calling alone can be a big hurdle, as you may not really know what to say or what you will be asked as soon as the other person picks up the phone. It is enough to briefly tell them your name and that you are looking for a place in therapy. If you are asked what the issue is, briefly outline your problem. It can be worth making a few brief notes before the phone call and thinking about what you want to say. This gives you a little more confidence. As a rule, however, the other person will only want to find out more about you and your issues in the first call, so don't worry! (Unfortunately, such an "initial consultation" does not mean that you will get a permanent place in therapy).

    Not being able to reach anyone or being constantly put off can cause feelings of frustration and is certainly not helpful if you are already mentally at the end of your tether. It is therefore best to ask a friend or family member for support! You may also know someone who has already undergone psychotherapy and can ask them for help.

    Psychotherapy and civil service

    Some people may also be concerned about the issue of psychotherapy and becoming a civil servant. Students studying to become teachers in particular are often concerned that having psychotherapy noted in their files could stand in the way of their later appointment as a civil servant. To say across the board that this is always the case would not be correct. You can find more information on this topic on the following pages: